| RHEMA
FM PRIVACY POLICY
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OUR COMMITMENT
Newcastle Christian Broadcasters Limited trading as
Rhema FM respects and honours
members, donors and sponsors, their right to be treated
courteously, fairly and to have their privacy protected.
Personal information is given in good faith by members,
donors and sponsors and will only be used to maintain
their relationship with Rhema FM.
Rhema FM will monitor and restrict the amount of Rhema
FM material sen to members, donors and sponsors
to quarterly mail outs or urgent matters required
by the company constitution or by law.
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COLLECTION,
USE AND MANAGEMENT OF INFORMATION
Personal information is only collected when necessary
and is supplied with consent.
Individuals, churches or groups can make an anonymous
donation or enquiry.
Prospective members, donors or sponsors can visit
the Rhema FM web site anonymously.
Surveys for the purposes of improving our on-air programmes
and member services can be completed anonymously.
Personal details are required to maintain an active
and financial membership of Rhema FM, process and
mail receipts, newsletters, establish periodic payments
and to maintain a relationship between members, donors
and sponsors and Rhema FM.
Details of donors and amounts donated are also provided
each half year to the Register of Cultural Organisations,
Department of Communications and the Arts as required
by legislation.
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PROTECTING YOUR
INFORMATION
Rhema FM has put in place procedural, physical
and electronic means to safeguard the personal information
of our members, donors and sponsors.
Rhema FM has also verified the security and privacy
provisions of our banking institution through which
cheques, credit cards and other financial instruments
are processed.
Rhema FM will not rent, exchange or sell mailing
lists of our members, donors and
sponsors to other organisations. Members', donors'
and sponsors' information is kept secure in both hard
copy and electronic forms. In either case, Rhema FM
has documented procedures to safeguard this information.
Safeguards include passwords to electronic storage.
Secure Socket Layer (SSL) Encryption is used when
collecting or transferring credit card information
via our internet web site, ensuring a secure environment
for the transfer of your confidential data from your
browser to Rhema FM's email server or our financial
institution.
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CORRECTING YOUR INFORMATION
Rhema FM is committed to allowing members,
donors and sponsors to see and correct their personal
information that is shown to be incorrect or outdated.
Rhema FM staff and representatives will clearly identify
themselves when making contact with members, donors
and sponsors, and all letters and informational material
will contain the Rhema FM logo and contact details.
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NEED TO KNOW MORE
Rhema FM's Privacy Officer is
available to answer specific questions or provide
more
information about our Privacy Policy.
Rhema FM Newcastle P.O. Box 2000, Dangar NSW 2309
(02) 4962 2338
privacy@rhemafm.com.au
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